ABSTRACT
This study delved into the lived experiences of NAPOLCOM CALABARZON supervisors’ relative to the ‘New Normal’. As an output of the study, a proposed action plan to mitigate, if not completely negate, any negative effects of the Pandemic and ‘New Normal’, as well as for the purposes of continuous improvement of the organization.
The research design used in the study was qualitative with a phenomenological approach. Using the interpretative phenomenological approach, the study generated eleven superordinate themes. Under the first theme, it explored the supervisors’ challenges in dispensing their function. For the second theme, it appeared that the participants how they dealt and coped with the challenges with similar strategies and actions. For the fourth and fifth themes, the participants enumerated what for them were unfavorable and unfavorable effects of the alternative working arrangement. For the sixth and seventh theme, they shared views on the different types of community quarantine and how it affects them as supervisors where there was great commonality of testimonies. For the eighth and ninth theme, it examined the impact of how the situation and experiences affected the participants’ motivation to work. Additionally, explore what motivations kept them going. For the tenth theme, it delved into how they viewed their subordinates during these trying times and compared to their previous impressions. As for the eleventh theme, it peered into their thought of their responsibility towards their subordinate for their wellbeing and safety. In which they expressed how one way or another partially or fully responsible.
Keywords: ‘New Normal’, Managerial Functions, NAPOLCOM CALABARZON Supervisors.
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