ABSTRACT
Using the descriptive-correlational method, the study generally aimed in determining the relationship of job satisfaction and emotional intelligence to job performance among the employees of Aparri East National High School. This study made use of three instruments: job satisfaction index, and Bar-On EQ; job satisfaction which was developed by Sta Maria; and IPCRF during the rating period, SY 2018-2019. Meanwhile, frequency and percentage, mean, standard deviations and chi-square were used for data analysis. The hypotheses were tested at 0.01 and 0.05 level of significance.
Results revealed that the emotional intelligence is a tool which can be used by employees to achieve higher job satisfaction and job performance where self-actualization, empathy, reality testing, assertiveness and stress tolerance are evident. Moreover, the employees are satisfied with their job which represents the normal, solid level of satisfaction that majority do for their jobs, where they are exceptionally performing. Regardless of age, highest educational attainment, nature of appointment, position and length of service the employees were outstanding. However, male employees tend to have better job performance than their female counterparts. The emotional intelligence of the employees does not dictate their performance on the job assigned to them. To note that a better or (more positive) perceived satisfaction tend to produce better job performance. Thus, the employees perform well but they have less satisfaction on their work because they like some changes in their work, such as better payment, better opportunities and less stress on their work.
Keywords: Emotional intelligence, job satisfaction, job performance
INTRODUCTION
Employee perceives his job as a significant factor to consider in evaluating his work performance. Job satisfaction was perceived to be influencing productivity of an institution such as manufacturing, business, academic, and social services. Recent studies revealed strong linkage between job satisfaction and job performance (Hamdan, 2011). Further, studies have established that satisfied employees show higher performance than others. Pugno and Depedri (2009) explain in their study that intrinsic motivations and self-esteem help explain both job satisfaction and job performance. They also added, employers can take friendly actions towards employees aside from using incentives and controls to promote better employee’s performance.
The most respected profession in the world is Teacher. He is a model and is consciously imitated. According to Panda and Mohanty, (2003) the teacher is the pivot of any education system. In fact, teachers are the strength of a nation. Teachers develop performance style characteristics to their ways of relating to the world, perceptually as well as cognitively. A person is, therefore, likely to act in a way that maximizes the use of his aptitudes.
Job satisfaction is one of these important factors. Disgruntled teachers who are not satisfied with their job will not be committed and productive. In the Department of Education based on performance appraisal, poor performance surfaced as a problem. It is in this context that this study is conducted.
Job satisfaction is a significant factor related to employee physical and mental well-being. Job Satisfaction is indicator of how employees feel about their jobs and a predictor of work behaviors such as organizational citizenship, absenteeism and turnover. The understanding of the above factors related to job satisfaction is significant to enhance the happiness of workers (Okpara, Squillace & Erondu, 2005).
Furthermore, Job Satisfaction among faculty members is important in contributing to quality of teaching, high job commitment help in producing high quality students. Understanding academicians’ job satisfaction will help the institutions to find mechanism in order to retain academic talents, lower absenteeism and turnover rate. Research in the area of job satisfaction on faculty members was ignored as subject of study. However, in recent years, there is increase in number of studies related to job satisfaction among academicians. The faculty member’s job satisfaction is center to perform job effectively, further this contributes to give quality education and enhance employability skills in students. Further, the industry is voicing that decline in quality of education in engineering colleges leading to lack of employability skills of student’s, this could be the reason in increase of studies on faculty members job satisfaction.
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